Digital Planner Troubleshooting

All Categories > Digital Planner Troubleshooting

Digital Planner Troubleshooting

Why my planner's tabs not working?

Try deselecting the pen/write tool in the top right corner of your screen. GoodNotes or Notability doesn’t allow you to click links when the pen is selected. If you deselect the pen/write tool, it al…

Updated 11 months ago by Carolyn Miciano

What to do when the file is unsupported in iPad?

If you get "Unsupported File", please sign up or create an account with Dropbox (free tool). Make sure you are logged in after you sign up. The next thing you have to do is to click the download link…

Updated 11 months ago by Carolyn Miciano

Why my apple pencil refused to write?

You can fix it by closing the digital planner and opening it again.

Updated 11 months ago by Carolyn Miciano

I can't open the zip file in Goodnotes or similar apps

Follow the instructions here: https://bosspersonalplanner.com/support It will walk you through how to open and import the planner. Most other apps work in a similar way. You can unzip the file in "Fi…

Updated 11 months ago by Carolyn Miciano

(opens in a new tab)